Thanks for your interest in Earth Notions, Inc. ('Earth Notions') This is how we protect your privacy:
Online retail customers: We collect your First Name, Last Name, Mailing Address, Shipping Address, Phone Number and Email Address when making an online purchase. You will not be able to make an online purchase without providing that information.
Wholesale customers: We collect your Business Name, Mailing Address, Shipping Address, Phone Number, Fax Number, Email Address and contact person(s) authorized to place an order with Earth Notions. Customers wishing to be on net terms must also fill out a credit application with such personally identifiable information.
Earth Notions will ask you for information, including some personal information, when you create a customer account online or open a wholesale account.
In order to become a registered user of earthnotions.ca you need to share some personal information. You do not have to be a registered user to visit our website. But, you will have to register if you want to place orders. Once you register, you will have an account with Earth Notions and a password to access that account. You may never use another person's account without permission and you may not use anyone else's password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.
When you buy something on earthnotions.ca, you have to supply a billing address, phone number, shipping address, and credit card information. For your convenience, you can choose to store information needed to make future purchases and update or delete that information at any time through the My Account page which you can access using your registration password.
We value the security of our customer's personal and financial information and therefore have taken steps to ensure the integrity of all data. All online payment services are processed directly through our chartered bank. Earth Notions, Inc. does not receive any credit card information during a transaction and consequently canoot store or access any credit card information. This means you will be required to enter your credit card information every time you make an online purchase.
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet to help protect your online transaction information from third party interception. We neither receive nor collect your credit card information during an online transaction. We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Please be aware that despite our diligence there is always a risk that third parties may unlawfully intercept transmissions made over the internet using any device. This reality is true of all Internet or data transmission use. As a result, we cannot fully guarantee the security of any information you choose to transmit.
Earth Notions collects personal information primarily to complete your purchase. We use this information for the purposes of shipping, and we share your shipping details with Canada Post or courier so you can receive your order. We may also use your information to track your purchase history and to contact you for any issues related to your order or your account. When creating your online account, you have the option to receive product news and offers via email. You can opt out at any time.
In the event that another company buys the assets Earth Notions, your personally identifiable information may then belong to that entity and you will be notified accordingly.
In addition to in-house personnel, Earth Notions may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They will only have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes. If your personal information is not required for such functions, it is not shared.
Personal information may be disclosed if required by law.
We collect information on how you use our website by accessing cookies on your computer. We use these cookies to track information about how often you visit our website, what pages you view, and where you go after you leave the site. We also link the visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. Cookies also help us improve your shopping experience by keeping track of your preferences, recognizing if you are a registered user, and tracking your order as you shop on earthnotions.ca. If any of your personal information needs to be accessed during that process you will have to log in or otherwise authenticate yourself. If you don't like cookies, you can set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Note: certain features may not be available if you choose to delete or reject cookies.
Earth Notions, Inc.
P.O Box 29045, Cambridge, Ontario
N3C 0E6, Canada